Self-exclusion should cover casino, live casino, Originals, sportsbook and esports access, not only one game category.
Self-exclusion is a formal request to block access to gambling for a chosen period or permanently. It is stronger than a personal promise to stop because the operator places restrictions on the account. Self-exclusion is appropriate when gambling feels difficult to control, limits are repeatedly broken or continued access creates financial or emotional harm.
Log in only to access account support, then ask customer support for self-exclusion or permanent closure. State the requested duration clearly and ask for written confirmation. Withdraw any eligible remaining balance according to verification rules, remove saved payment methods and unsubscribe from promotional communication. Do not create a new account to bypass the restriction.
Common options include a 30-day cooling-off period, six months, one year or permanent exclusion. Choose a period long enough to interrupt the behaviour pattern. Permanent exclusion may be more appropriate when previous breaks failed or gambling caused serious harm. Reopening should never be automatic and may require a review after the exclusion expires.
Use device and payment blocking tools in addition to the operator request. Gamban can block gambling websites and apps on supported devices. Bank gambling blocks may stop card payments. Where available, national multi-operator exclusion schemes can restrict access across several licensed operators. Coverage differs by country, so check local options.
Self-exclusion works best with human support. Tell a trusted person, contact GamCare or BeGambleAware, and seek debt advice when gambling has affected finances. Remove gambling apps, bookmarks and marketing messages. Replace gambling time with planned activities and avoid environments that trigger an urge to play.
Request self-exclusion or permanent closure.
Select 30 days, six months or permanent.
Ask for written confirmation and withdrawal guidance.
Use device, bank and multi-operator blocking tools.
Ask for written confirmation and add device and payment blocks.
GamCare and BeGambleAware offer confidential guidance. Gamban and bank blocks can add technical barriers to gambling access.
Explore high-intent topics players use when they are ready to register, claim a casino bonus, deposit crypto, compare platforms, or start betting online.
Contact account support, state the required duration and ask for written confirmation that access has been blocked.
Options may include 30 days, six months, one year or permanent closure, subject to the operator’s current policy.
No. Creating another account defeats the protection and may breach operator terms.
Device blockers, bank gambling blocks, multi-operator schemes and confidential support services can add protection.